INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your minimum order quantity (MOQ)?

Our standard MOQ is 10 pieces per style and color for custom leather goods production.
For personalization services (such as embossing, printing, or embroidery), we also require 10 pieces per design.
There are no minimum order requirements for labels, packaging, or hang tags.

Can you help if I don’t have technical specifications or patterns?

Absolutely!
You can send us a sample product (e.g., a jacket, bag, or wallet) to measure and replicate.
Provide material swatches or design references for us to match.
Our technical design and pattern-making team can also develop complete specifications and samples based on your concept (additional design fees may apply).

What sustainable materials do you offer?

We provide a range of eco-friendly leather and alternative materials, including:
Vegetable-tanned leather, Recycled leather, Vegan / plant-based leather alternatives
All materials are sourced responsibly and meet international sustainability and ethical production standards, without compromising on durability or luxury feel.

How long does manufacturing take?

Sample development: Typically 7–10 working days after design approval.
Bulk production: Usually 3–4 weeks, depending on order complexity and material availability.
Rush production options are available for urgent or limited-edition projects.

What if I’m not satisfied with the quality?

Every product undergoes strict quality inspection before dispatch.
If any defects are found, please report them within 7 days of delivery for review and possible replacement.
We also provide free sample revisions until final approval, ensuring the quality meets your expectations before mass production begins.